Frequently Asked Questions

Yes. Last-minute cancellation fees will vary depending on the service and how much time was booked. 

Please call the salon at (831)265-7554 to let us know you will be running late so that a receptionist can check-in with your stylist to ensure that there is enough time to complete your service. If appointment must be altered to fit the remaining time, you are still responsible for paying the fee of the service of which you were originally booked for.

We respectfully ask for a notice of 24 hours or more before your scheduled appointment time to cancel or reschedule. 

We ask that children under the age of 10 are not on the salon floor without adult supervision if they are not receiving a service.  If children under the age of 10 are receiving a service, we ask that you book their appointments only on Tuesday's. If a child under the age of 10 is brought to your appointment, you may be asked to reschedule or make arrangements before your service can begin.

As a courtesy to our stylists and salon policies, we require to have a card on file to reserve your spot when booking. If you no-show your appointment, you will be subject to a no-show fee charged to your card on file.

Eufora is salon-exclusive. Therefore, be aware of purchasing products from drop-ship websites or third party sellers, as you may not be purchasing quality product. We proudly house Eufora retail products in our salon.

Appointments for hair services with some stylist may only be booked through contacting the salon (phone or email), or by speaking/messaging your stylist directly. Some stylist are now offering online booking. Please speak with your stylist to find out if she is offering online booking or visit Vagaro.com to see who is offering online booking. Appointments for esthetic services CAN be booked through our online site HERE, or by calling/messaging the salon or Jairy.

Walk-ins are welcome, but can vary depending on availability of stylists for that day. We highly suggest booking your appointment in advance.