Frequently Asked Questions

Yes. Last-minute cancellation fees will vary depending on the service and how much time was booked. 

Please call the salon at (831)265-7554 to let us know you will be running late so that a receptionist can check-in with your stylist to ensure that there is enough time to complete your service. If appointment must be altered to fit the remaining time, you are still responsible for paying the fee of the service of which you were originally booked for.

We respectfully ask for a notice of 48 hours or more before your scheduled appointment time to cancel or reschedule. For Saturday appointments we respectfully ask for a notice of 72 hours or more before your scheduled appointment time to cancel or reschedule. 

We respectfully ask for a notice of 72 hours or more before your scheduled appointment time to confirm, cancel, or reschedule. Client’s who do not confirm their Saturday appointment within the 72 hour time frame, will result in having their Saturday appointment rescheduled without notice. Client’s cancelling or rescheduling with less than a 72 hour notice from their scheduled appointment time will be required to pay a fee in order to continue booking service(s) at Vintage Pearl Salon.

We ask that children are not brought to the salon if they are not receiving a service.  If children under the age of 10 are receiving a service, we ask that you book their appointments only on Tuesday's. If a child is brought to your appointment, you may be asked to reschedule or make arrangements before your service can begin.

As a courtesy to our stylists and salon policies, we require to have a card on file to reserve your spot when booking. If you no-show your appointment, you will be subject to a no-show fee charged to your card on file.

Eufora is salon-exclusive. Therefore, beware of purchasing products from drop-ship websites or third party sellers, as you may not be purchasing quality product. We proudly house Eufora retail products in our salon.

Appointments for hair services with SOME stylist may ONLY be booked through contacting the salon via phone, email, or by contacting your stylist directly. Some stylist are now offering online booking. Please speak with your stylist to find out if she is offering online booking or visit Vagaro.com to see who is offering online booking. Appointments for esthetic services CAN be booked through Vagaro.com  or by contacting the salon via phone, email, or contacting Jairy directly.

Walk-ins are welcomed, but appointments are strongly encouraged, since it varies on the stylist availablity for the day.