Yes. A valid card is required to reserve all appointments. By booking, you agree to our salon policies and to complete all required forms and waivers prior to your visit.
Yes. New clients are required to pay a one-time, non-refundable, non-transferable booking fee at the time of booking. This fee will be applied toward your appointment unless otherwise stated.
Yes. Walk-ins are welcome when availability allows. However, appointments are highly recommended to guarantee your desired service time. Walk-in services are subject to stylist availability.
Cancellations or rescheduling for any reason with less than 48 hours’ notice will result in being charged 100% of the service fee.
All changes must be made by contacting the salon directly. You may call, leave a voicemail, or email us.
Phone: (831) 265-7554
If you anticipate being late, please contact the salon before your appointment time at (831)265-7554. While we will do our best to accomodate you, your service may need to be adjusted based on availability.
If you arrive late, your service may be shortened to fit the remaining time. You will still be responsible for 100% of the original service fee, as your appoinment time was reserved specifically for you.
Missing your appointment without notice will result in a charge of 100% of the service fee. Repeated no-shows will require a non-refundable, non-transferable deposit for all future bookings.
For the comfort and safety of all guests:
Arriving with a child under 10 outside of these guidelines will require rescheduling and will still be subject to the full service fee.
All services, booking fees, deposits, retail products, gift cards, and prepaid treatments are final sale and non-refundable. We do not offer refunds or exchanges once products leave the salon.
Curves & Vogue items may be exchanged or returned for store credit within 30 days, with an original receipt and in unused condition. Exclusions may apply.