We at Vintage Pearl Salon require 24 hours notice for cancellation of your scheduled services in order to avoid a late cancellation fee. Clients cancelling with less than 24 hours of your scheduled appointment will be required to pay a $50.00 fee in order to continue booking services at Vintage Pearl Salon.
Please note that first time clients may be required to fill out a new client form and/or service waiver. This waiver is put in place to protect our stylists and clients. Refusal to sign this waiver will result in your services not being completed until signed.
If you think you may be late for your scheduled appointment, please call the salon and let us know. We will call any late clients 10 minutes into their scheduled start time, but if we are not able to reach you, we may have to alter your appointment to fit the remaining time. If this happens you will still be responsible for the full amount of the services booked.
If you do not show up for your scheduled appointment, without contacting the salon to cancel, you will be subject to pay the FULL AMOUNT of the services reserved. You will also be required to have a credit card on file to secure any future bookings.
Clients who no show on more than one occasion will be required to pay in full before any new appointments are booked.
If a client contacts the salon at the time of their scheduled appointment or after, it is still considered a NO SHOW, and you will still be required to pay 100% of your scheduled services.
ALL SALES FINAL
Any scheduled appointments spanning longer than 3 hours, must be secured by having a valid credit card attached to your Vintage Pearl Salon account. In event of late cancellations or no shows the credit card on file will be charged as outlined in our policies above.
For clients who do not wish to place a credit card on file , there is the option to come into the salon and pay a 50% deposit on the appointments you wish to book.
At Vintage Pearl Salon we welcome children of all ages, we just ask if they are under the age of 10 years old please book their appointments on TUESDAYS ONLY. Thank you for your understanding.
Children are not permitted on the salon floor if they are not receiving a service. If not receiving a service, we do ask that they be supervised at all times by an accompanied adult for their own safety and for the experience of other guests in the salon.
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